FAQs

ABOUT OUR BOXES :

Are all the products 100% sourced in Australia ?

Yes for the baby hampers. We did have to source a few craft and arts supplies overseas for some DIY kits.

We have been in touch with 50 mums and dads on Etsy with wonderful talents and you will find a lot of items handcrafted in Australia.

Others products are from small and medium Australian businesses that we have supported who can import their products from overseas so this is not 100% Made in Australia.

We have  also worked with Australian Owned wholesalers, cherry picking brands who are bit more sustainable where we could.

Even our packaging has been made in Australia. Support many local businesses when buying from us !

How subscription works ?

You can only pre order at the moment due to the size of our business. We hope to offer more flexibility in the near future. Choose a range (Books, Kids Craft and DIY  Kits, Mum and Bub) and a period (2/3 or 4 months) and receive your box every month for that period.

If you have any questions, you are more than welcome to send us an email emilie@little-wonders.com.au and we will respond as soon as we can. We want the experience to be as smooth as possible.

SHIPPING AND DELIVERY :

How long does it take to be delivered ? 

Your order is prepared within 24 hours and dispatched with Australia Post. Standard times are 2-5 days within Melbourne Region, 3-6 days Interstate.

Can I decide to not have a Gifting Box if I curate my own ?

Yes absolutely. We understand that our gift boxes are not cheap but we don't make any margin on it at all as they are eco friendly and made in Australia. We propose them at cost.

If you wish to wrap your gifts yourself, we will pack them in a compostable mailer or Australia post packaging pending the size of your order.

Can we have a same day delivery ?

No we don't offer same day delivery but we do propose a free pick up in Port Melbourne and next day delivery for locals.

RETURN : 

Can I return a box ? 

We don't offer return and refunds unless there are damaged and faulty products. Check our policy and get in touch with us here : https://www.little-wonders.com.au/policies/shipping-policy

Can I cancel a subscription ?

We don't offer cancellation as our subscription are available on pre-orders. We are a small business and as soon as we get bigger we will offer a different model. Choose only 2 months and renew for longer if you are not too sure or maybe just buy one box to start before subscribing so you can get a taste of our products.